Lead in a way that develops the person or group’s capacity to work with competence and confidence
While we each have a preferred style of leadership, the people and groups with whom we work have varying degrees of confidence and skill. That requires we adapt our preferred style to meet the needs of those we serve and recruit others to support the leadership aspects we cannot.
The Hershey-Blanchard leadership scale categorizes leadership into 4 styles, each appropriate in certain situations. Each category represents the amount of time and energy the leader spends with the person or group on direction (instructing in procedures and/or skills) and support (motivating & encouraging)
|Leader’s Behavior||Person/Group’s Situation|
|Directing:||high direction, low support||low skill, high confidence|
|Coaching:||med. direction, high support||growing skill, low confidence|
|Supporting:||low direction, high support||skilled, low confidence|
|Delegating:||low direction, low support||skilled, confident|